The technician should answer questions and take queries from various sources and provide them with the right information. Coming to the technology requirements, they must be competent with operating systems, network infrastructure and all kinds of hardware deployment.
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Roles & Responsibilities
The primary job responsibility of the Data center Technician is to provide the necessary technical support at data centers. The tasks to be performed are system/network installation, configuration, and troubleshooting problems to make sure smooth running of operations. Here are some of the responsibilities that come under their job purview:
Must take care of the installation and maintenance of the data center devices and process. These may include servers or some specific software necessary for the organization.
Should have a good understanding of all technicalities. It will help the professionals to identify the errors and also monitor occurrences related to data center tasks. They should be able to resolve any error as quickly as possible.
Maintain a record to keep track of all the events and logs. It will make work easy when they submit timely reports to the superiors.
Should come up with practical troubleshooting solutions and must educate the staff members about the same.